State Sport Centres Trust Privacy Policy

State Sport Centres Trust ABN 1637 447 1008

The State Sport Centres Trust (SSCT), along with its contracted service providers, collect, use, disclose and manage personal information (which includes sensitive information and health information) about people using its facilities and services and its staff. The SSCT is committed to protecting personal information in accordance with legislation, such as the Privacy and Data Protection Act 2014 and Freedom of Information Act 1982.

Why does SSCT collect personal information?

The State Sport Centres Trust (SSCT), along with its contracted service providers, collect, use, disclose and manage personal information (which includes sensitive information and health information) about people using its facilities and services and its staff. The SSCT is committed to protecting personal information in accordance with legislation, such as the Privacy and Data Protection Act 2014 and Freedom of Information Act 1982.

When does the SSCT collect personal information?

Personal information may be collected when you:

1.                  become a member or customer of SSCT or apply to use any of its services;

2.                  subscribe to any publication of SSCT, including electronic publications;

3.                  provide details to SSCT in an application, consent form, enrolment form, survey, feedback form or incident report;

4.                  enter personal information into, or agree to having your personal information entered into, one of SSCT’s online systems;

5.                  access the SSCT website;

6.                  contact SSCT via email, telephone or mail or engage with SSCT via social media;

7.                  participate in any program, activity, competition or event conducted by SSCT;

8.                  purchase merchandise, products or services from SSCT;

9.                   attend SSCT premises subject to surveillance;

10.               apply for employment or a volunteer position with SSCT;

11.                 are engaged by a company that is a service provider to or licensee or lessee of the SSCT;

12.                 are involved in a safety or emergency incident; or

13.               are appointed as a member of the Trust or one of its committees or advisory bodies.

Personal information may also be collected where SSCT is required to do so by law (for education, child protection, work health and safety laws, charitable collections, medical treatment, or other legislation in Australia).

How does the SSCT collect personal information?

The SSCT, and third parties to whom we may disclose personal information, may collect, hold and use your personal information to:

  • verify your identity
  • complete background and security checks
  • satisfy legislative and regulatory requirements for employment or the conduct of leisure and recreational activities;
  • respond to safety and emergency situations;
  • address security and crime-prevention and detection purposes;
  • conduct research, develop, run, administer and market competitions, programs, activities and other events relating to SSCT and its services;
  • conduct research, develop and market products, services, merchandise and special offers made available by us and third parties;
  • administer, manage and provide you with access to SSCT website;
  • keep you informed of news and information relating to various SSCT events, activities and opportunities via various mediums;
  • comply with legislative requirements, such as the Child Safety Standards.

The SSCT may disclose personal information to a range of organisations which include, but are not limited to:

  1. entities engaged by the SSCT to carry out functions and activities on the SSCT’s behalf, including direct marketing;
  2. our professional advisers, including accountants, auditors and lawyers;
  3. insurers;
  4. relevant bodies such various national and state sporting bodies, federal and state departments relating to health and sports;
  5. law enforcement agencies; and
  6. in other circumstances permitted by law.

Resolving privacy issues and complaints

You may contact the Privacy Officer at the contact details below:

  • to request a copy of the SSCT Privacy Policy;
  • to seek further information about the SSCT’s collection, use, disclosure and management of personal information; or
  • to raise any issues or complaints in relation to the collection, use, disclosure, quality, security of and access to your personal information. We will respond to your complaint within a reasonable period and try to resolve your complaint for you.

PRIVACY OFFICER SSCT

Address: 30 Aughtie Drive, Albert Park, Vic 3206
Email: privacyofficer@ssct.com.au
Phone: (03) 9926 1555

If we are unable to resolve your complaint or you are unhappy with the outcome, you can contact:

OFFICE OF THE VICTORIAN INFORMATION COMMISSIONER 

PO Box 24274 MELBOURNE VIC 3001 
Phone: 1300 006 842
Fax: 03 8684 7588 
Email: enquiries@ovic.vic.gov.au

SSCT may amend this Privacy Policy from time to time.